Contact our customer support team within 14 days of receiving your order to request a return.

Ensure the product is unused, unopened, and in its original packaging (for hygiene and safety reasons, opened beauty items cannot be returned).

Ship the item back to us following the instructions provided by our support team. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.